Testimonials

DFCU offers excellent customer service and several benefits to their current members. My family takes advantage of the discounted movie tickets and Great Escape season passes. Their mobile app also allows for fast transfers and the ability to quickly check my accounts. I have been a member for many years and am extremely pleased overall.

— Cortney, Member Since 2010

The personalities of the employees at DFCU (Dannemora branch) are uplifting. For some reason, every visit makes my day start with a lift. Keep up the good work. When working with the public, a great attitude is a major plus.

— David, Member Since 2000

Just wanted to say thank you to DFCU and especially Emily Castine and all who had a hand in putting me in my "new-to-me" Ford Edge over the last few weeks. Above and beyond the call - it was a complicated private sale, and Emily couldn't have been more helpful. It's another reason why my family and I have been DFCU members for years.

— Gerianne, Member Since 1989

Whenever I walk through the doors of the Champlain branch of DFCU, I feel a sense of welcome in being greeted by name and because the atmosphere is one of positive energy. No matter what transaction I bring in, it’s always processed efficiently with respect, friendliness, and professionalism.

— Holly, Member Since 2009

Very good customer service at the Champlain branch – ladies are always smiling and helpful!

— Brigitte, Member Since 1998

Over the years, the employees always make us feel we are what is important at that moment. We are confident with their financial expertise.

— Cathy, Member Since 1985

I first became a member of Champlain FCU when my grandfather took me up as a child to open a savings account and teach me about money. Fast forward to today with the acquistion by Dannemora FCU and the service has stayed great and the products have only gotten better! The girls at the Champlain office are always willing to help and always cheerful to work with. I consider them all friends and they treat me like family.

— Justin, Member Since 2002

I just love coming to the credit union on the Tom Miller Road and seeing all the beautiful, very good, smart, happy, and caring tellers. Keeps me smiling!

— Oliver, Member Since 1991