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Testimonials

Heather and the rest of the team that works with her have been nothing short of Five Stars. We appreciate all the hard work done to help us. I have since referred my daughter to DFCU for a loan which was already processed. I wouldn't hesitate to refer my family, friends, and my best clients to Heather!

— Jennifer, Member Since 2017

The service that was provided by Shelley, was one of the best customer service experiences I've had. Shelley really made the loan process nice and smooth.

 

 

— Anonymous, Member Since 2015

A year ago I moved from the DC area and appreciate the small town, customer focused service that DCFU staff provide.

— Anonymous, Member Since 2017

I have never had a time when I have not received friendly, professional service from ALL of your employees. I always feel welcomed and respected, even when I ask questions that seem silly, they answer them with a smile on their face in a very professional manner. It's nice knowing I have a bank that truly looks out for my best interest. I am EXTREMELY happy with DFCU.

— Cathy, Member Since 2005

DFCU offers excellent customer service and several benefits to their current members. My family takes advantage of the discounted movie tickets and Great Escape season passes. Their mobile app also allows for fast transfers and the ability to quickly check my accounts. I have been a member for many years and am extremely pleased overall.

— Cortney, Member Since 2010

After comparing rates with other banks and credit unions, I opted to process the refinancing of my mortgage through DFCU. The entire matter from start to finish was handled by staff professionally, quickly, and smoothly. I was kept up to date on the status and progress of the loan without having to make multiple attempts to obtain information. Overall this was an unexpected wonderful experience.

— Kimberly, Member Since 2017

Whenever I walk through the doors of the Champlain branch of DFCU, I feel a sense of welcome in being greeted by name and because the atmosphere is one of positive energy. No matter what transaction I bring in, it’s always processed efficiently with respect, friendliness, and professionalism.

— Holly, Member Since 2009

Anita is always so wonderful when I'm in. Very friendly and very informative when I have questions. I have come to love seeing her each time I visit the branch.

— Nikki, Member Since 2017