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After comparing rates with other banks and credit unions, I opted to process the refinancing of my mortgage through DFCU. The entire matter from start to finish was handled by staff professionally, quickly, and smoothly. I was kept up to date on the status and progress of the loan without having to make multiple attempts to obtain information. Overall this was an unexpected wonderful experience.

— Kimberly, Member Since 2017

Just wanted to say thank you to DFCU and especially Emily Castine and all who had a hand in putting me in my "new-to-me" Ford Edge over the last few weeks. Above and beyond the call - it was a complicated private sale, and Emily couldn't have been more helpful. It's another reason why my family and I have been DFCU members for years.

— Gerianne, Member Since 1989

Whenever I walk through the doors of the Champlain branch of DFCU, I feel a sense of welcome in being greeted by name and because the atmosphere is one of positive energy. No matter what transaction I bring in, it’s always processed efficiently with respect, friendliness, and professionalism.

— Holly, Member Since 2009

Very good customer service at the Champlain branch – ladies are always smiling and helpful!

— Brigitte, Member Since 1998

Over the years, the employees always make us feel we are what is important at that moment. We are confident with their financial expertise.

— Cathy, Member Since 1985

I first became a member of Champlain FCU when my grandfather took me up as a child to open a savings account and teach me about money. Fast forward to today with the acquistion by Dannemora FCU and the service has stayed great and the products have only gotten better! The girls at the Champlain office are always willing to help and always cheerful to work with. I consider them all friends and they treat me like family.

— Justin, Member Since 2002