2021 Annual Meeting
Every year we look forward to connecting with our members at our Annual Meeting, and sharing what business steps we’ve taken over the last year to enrich the lives of our communities. But given that Clinton County has recently been designated an Area of High Transmission by the CDC, as well the growing concerns around COVID-19, we’ve made the difficult decision to cancel the in-person event for 2021.
Throughout this pandemic we have closely monitored and followed the guidance provided by the CDC, NYS and the Clinton County Health Department. Given the current recommendations, hosting an event with over 200 attendees does not feel safe.
This was a tough call to make- the Annual Meeting is an incredibly important event for Dannemora Federal Credit Union and it’s one of our favorite ways to connect with you all; But we need to prioritize the health and safety of our members, employees and everyone who helps put our Annual Meeting on.
In place of the in-person event, we’re planning to host our Annual Meeting virtually. We’ll share additional details on our plans for this in the coming weeks. In the meantime, thank you for your patience and understanding, and we look forward to seeing you all soon.
Giveaways, Contests and Sweepstakes
Click here to view full online & in-person giveaway, contest and sweepstakes rules. Updated as of July 7th, 2021.
DFCU Rewards Members for Loyalty with Year-End Bonus
Dannemora Federal Credit Union wins MemberXP 2021 Best of the Best award
MemberXP, a member experience solution from CU Solutions Group, has named Dannemora Federal Credit Union of their 2021 Best of the Best award winners.
The coveted Best of the Best awarded is given each year to credit unions that have consistently provided exceptional member service, as reported by their own members. Only the highest-performing credit unions utilizing the MemberXP platform are given this honor. The Best of the Best award is independently granted by MemberXP based on specific and rigorous criteria. Taking into consideration the extreme challenges of delivering extraordinary member service during a nation-wide pandemic and economic crisis, this year’s award winners reflect some of the most agile and responsive credit unions.
MemberXP is a platform that allows credit union members to provide immediate feedback on the service they receive. Serving credit unions in the United States and Canada, MemberXP uses mystery shoppers and member surveys to gauge the overall member experience across multiple delivery channels, then deliver that data on an intuitive dashboard. The platform tracks specific experiences, such as applying for a loan, conducting a transaction — mobile, online or in branch — or opening a new account, and turns qualitative data into quantifiable and actionable information for the credit union.
“Our more than 18,000 members at 4 branches across the North Country deserve to do business with a financial institution that respects them and works in their best interest. I am proud of the team at Dannemora Federal Credit Union for making that possible for our members,” said Chris Hay, President/CEO.
"Throughout the last year, credit unions have once again shown they are willing to go above and beyond to connect and serve their members, no matter the challenges,” said Dave Adams, president and CEO of CU Solutions Group. “Every year the Best of the Best awards turns our attention to the trailblazers in our industry, that are truly dedicated to delivering brand-defining experiences and unparalleled member service dedication.”
DFCU Recognized as a Top 200 Healthiest Credit Union for 2021
DepositAccounts.com, a subsidiary of LendingTree, has released its list of the Top 200 Healthiest Credit Unions in America.
“It is such an honor to have our Dannemora Federal Credit Union recognized among the top 200 healthiest in America,” said Chris Hay, DFCU President/CEO. “Being part of this list shows our commitment to excellence.”
DepositAccounts.com evaluates the financial health of over 10,000 banks and credit unions in the United States once per quarter. To determine bank ranking and recognition, DepositAccounts.com grades each institution on a number of factors, including capitalization, deposit growth, and loan-to-reserve ratios.
“We believe it is important to give consumers a way to evaluate the financial health of their institutions,” said Ken Tumin, founder of DepositAccounts.com. “Our list empowers consumers to make informed decisions when selecting a financial institution.”
For a complete listing of the 2021 Top 200 Healthiest Credit Unions in America, visit https://www.depositaccounts.com/banks/health.aspx.
Important Information on Tax Returns
During this tax season we have a few friendly reminders for our members:
Before you file your return, it is important that you double check your routing and account number, to ensure that your refund is deposited into the correct account and is not sent back to the IRS. The Dannemora Federal Credit Union Routing Number is 221375174.
Please remember that taxes cannot be deposited into an account that you are not on, so please be sure that you are a owner or joint owner of the account that your refund is being deposited to.
Dannemora Federal Credit Union cannot knowingly deposit taxes to an incorrect account number or an account that you are not an owner or joint owner of. If we have incorrect information we will be forced to return your deposit to the IRS.
Should you need assistance or have further questions, please contact us at 518.825.0323.