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DFCU makes milestone $350K donation to Plattsburgh YMCA
From left to right: DFCU President/CEO Chris Hay; Business Development Manager Anna Hewitt-Channell; Plattsburgh YMCA President Justin Ihne
Dannemora Federal Credit Union (DFCU) has announced a milestone $350,000 donation supporting the Plattsburgh YMCA’s ongoing renovation of the former CVPH Wellness Center on New York Road into a state-of-the-art health and wellness facility.
Plattsburgh YMCA CEO Justin Ihne applauded DFCU’s contribution and continuing community commitment, saying “We are immensely grateful that Dannemora FCU is providing this significant gift to the New YMCA project. This meaningful level of support shows a commitment to not only the YMCA, but to our shared North Country communities.”
Dannemora FCU President and CEO Chris Hay said, “We are honored to continue our commitment to the community by partnering with the Plattsburgh YMCA. The Y provides countless opportunities for families across Clinton, Essex and Franklin counties, whether it’s through sports offerings, the child care and after-school programming, summer camps or general fitness programming. This is a transformative project for our region, and I can’t wait to see how the Y can grow with this new facility!”
The New Plattsburgh YMCA on New York Road plans include a fitness center, child watch areas and studios and meeting/conference rooms, just to name a few. The YMCA’s strong history in the community will only lead to brighter futures for the North Country, credit union officials said. Both DFCU and YMCA live the motto of “Small enough to know you. Large enough to serve you."
“The YMCA is a critical part of our community for all ages. The YMCA is something that will greatly impact our current and future generations, and we are so proud to be able to donate to their legacy and watch them flourish in their new location! This is going to be an amazing chapter for their team and everyone who helped make this possible,” Business Development Manager Anna Hewitt-Channell said.
DFCU and the YMCA have been impacting the community for decades and are looking to leave a legacy for future generations.
DFCU Rewards Members for Loyalty with Year-End Bonus
Between 2020 to the end of 2022, Dannemora FCU has distributed $1,239,584.46 in bonus dividends.
Dannemora FCU wins coveted award as CU Solutions Group announces final results
MemberXP, a leading CX program offered through CU Solutions Group, has named?DFCU?as one of their 2023 Best of the Best award winners!?
Annually, the Best of the Best award is given to credit unions that consistently provide extraordinary service, as reported by their own members. Only the highest-performing credit unions using the MemberXP program receive this incredible honor. More than 300,000 member surveys were completed in 2022, providing data on key performance indicators and specific feedback regarding financial experiences, such as opening an account or applying for a loan. With an 11% YOY increase in the number of credit unions using MemberXP, the winners represent the best-in-class of customer service for the industry.
Across two universal CX metrics, Net Promoter Score (NPS)® and Member Effort Score (MES), rankings are determined and verified. The top 25% of performers in each financial experience receive the awards.
Dannemora FCU received the award for Best Consumer Loan Experience!
“Our more than 20,000 members at 4 branches across the North Country deserves to do business with a financial institution that respects them and works in their best interest. I am proud of the team at Dannemora Federal Credit Union for making that possible for our members,” said Chris Hay, President/CEO.
“Creating member loyalty in a sea of ever-increasing competition from other financial institutions and Fintechs is no easy feat. Members who actively engage with a credit union and provide valuable insight can and should drive change and improvement for the organization. The winners of this award not only listened the needs and wants of their members, but they also acted on those responses for remarkable results. Congratulations to this year’s member experience leaders.” said Dave Adams, President/CEO of CU Solutions Group.
DFCU Recognized as a Top 200 Healthiest Credit Union
DepositAccounts.com, a subsidiary of LendingTree, has released its list of the Top 200 Healthiest Credit Unions in America.
“It is such an honor to have our Dannemora Federal Credit Union recognized among the top 200 healthiest in America,” said Chris Hay, DFCU President/CEO. “Being part of this list shows our commitment to excellence.”
DepositAccounts.com evaluates the financial health of over 10,000 banks and credit unions in the United States once per quarter. To determine bank ranking and recognition, DepositAccounts.com grades each institution on a number of factors, including capitalization, deposit growth, and loan-to-reserve ratios.
“We believe it is important to give consumers a way to evaluate the financial health of their institutions,” said Ken Tumin, founder of DepositAccounts.com. “Our list empowers consumers to make informed decisions when selecting a financial institution.”
For a complete listing of the Top 200 Healthiest Credit Unions in America, visit https://www.depositaccounts.com/banks/health.aspx.
Important Information on Tax Returns
During this tax season we have a few friendly reminders for our members:
Before you file your return, it is important that you double check your routing and account number, to ensure that your refund is deposited into the correct account and is not sent back to the IRS. The Dannemora Federal Credit Union Routing Number is 221375174.
Please remember that taxes cannot be deposited into an account that you are not on, so please be sure that you are a owner or joint owner of the account that your refund is being deposited to.
Dannemora Federal Credit Union cannot knowingly deposit taxes to an incorrect account number or an account that you are not an owner or joint owner of. If we have incorrect information we will be forced to return your deposit to the IRS.
Should you need assistance or have further questions, please contact us at 518.825.0323.