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Free First Time Home Buyer Workshop - POSTPONED

Please check back soon for our new date!

FREE EVENT

Thinking about purchasing your first home? Let us walk you through the process! Our workshop will cover everything you need to know, from getting your finances in order to getting the keys to your first home!

Industry professionals will be present to help educate you and answer your questions regarding the steps to purchasing your first home. Presenters include our DFCU mortgage lending team, a realtor, a local attorney, and a home inspector.

 

News

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Dannemora Federal Credit Union wins MemberXP 2020 Best of the Best award

MemberXP, a solution of CU Solutions Group, has named Dannemora Federal Credit Union one of their 2020 Best of the Best award winners.

The prestigious Best of the Best award is granted each calendar year to credit unions that have consistently provided exceptional member service. Only one in five of the highest-performing credit unions utilizing the MemberXP platform are given this honor. The Best of the Best award is independently granted by MemberXP based on specific criteria, including member service and ease of use.

MemberXP is a credit union platform that allows members to provide immediate feedback on the service they receive.  Serving credit unions in the United States and Canada, MemberXP uses mystery shops and member surveys to gauge the overall member experience across multiple delivery channels. The platform also tracks specific experiences such as applying for a loan, conducting a transaction – mobile, online or in branch - or opening a new account.

As a member-driven financial institution, we are passionate about creating extraordinary member experiences,” said Chris Hay, President/CEO. “Our more than 18,000 members deserve to do business with a financial institution that respects them and works in their best interest.  I am proud of the team at DFCU for making that possible for our members."

"Connecting with members on a personal level and delivering consistently positive experiences is at the core of what makes credit unions special,” said Dave Adams, president and CEO of CU Solutions Group. “MemberXP helps uncover what members are thinking and how they feel during every touchpoint and interaction with their credit union. The Best of the Best awards recognize credit unions that leverage those insights to create truly remarkable member experiences. We're proud to work with such dedicated organizations and individuals.”

DFCU Recognized as a Top 200 Healthiest Credit Union 

DepositAccounts.com, a subsidiary of LendingTree, has released its list of the 2019 Top 200 Healthiest Credit Unions in America.

“It is such an honor to have our Dannemora Federal Credit Union recognized among the top 200 healthiest in America,” said Chris Hay, DFCU President/CEO. “Being part of this list shows our commitment to excellence.”

DepositAccounts.com evaluates the financial health of over 10,000 banks and credit unions in the United States once per quarter. To determine bank ranking and recognition, DepositAccounts.com grades each institution on a number of factors, including capitalization, deposit growth, and loan-to-reserve ratios.

“We believe it is important to give consumers a way to evaluate the financial health of their institutions,” said Ken Tumin, founder of DepositAccounts.com. “Our list empowers consumers to make informed decisions when selecting a financial institution.”

For a complete listing of the 2019 Top 200 Healthiest Credit Unions in America, visit https://www.depositaccounts.com/banks/health.aspx. Learn more about Dannemora Federal Credit Union at dfcu.net.

Important Information on Tax Returns

During this tax season we have a few friendly reminders for our members:

Before you file your return, it is important that you double check your routing and account number, to ensure that your refund is deposited into the correct account and is not sent back to the IRS. The Dannemora Federal Credit Union Routing Number is 221375174.

Please remember that taxes cannot be deposited into an account that you are not on, so please be sure that you are a owner or joint owner of the account that your refund is being deposited to.

Dannemora Federal Credit Union cannot knowingly deposit taxes to an incorrect account number or an account that you are not an owner or joint owner of. If we have incorrect information we will be forced to return your deposit to the IRS.

Should you need assistance or have further questions, please contact us at 518.825.0323.

Special Offer: Save up to $15 on Turbotax®

Tax time doesn’t have to be stressful! Dannemora Federal Credit Union has teamed with Turbo Tax to make it easy to get your biggest possible refund, guaranteed.

  • Right for your unique tax situation. Simple filer? Homeowner? Investor? Freelancer or side-gigger? TurboTax has a solution for you.
  • Help if you need it. It’s easy to get support along the way—from answers online anytime, to unlimited advice and a final review of your return from a TurboTax Live CPA.
  • File with confidence. TurboTax guarantees 100% accurate calculations and runs thousands of error checks as you go, so you can be confident your taxes are done right. DFCU members save up to $15 on TurboTax federal products, so don’t stress out — get started now!

Limited time offer for TurboTax 2019. Discount applies to TurboTax federal products only. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice.  Intuit, TurboTax and TurboTax Online, among others, are registered trademarks and/or service marks of Intuit Inc. in the United States and other countries.

DFCU Recognized as a Top 200 Healthiest Credit Union

DepositAccounts.com, a subsidiary of LendingTree, has released its list of the 2019 Top 200 Healthiest Credit Unions in America.

“It is such an honor to have our Dannemora Federal Credit Union recognized among the top 200 healthiest in America,” said Chris Hay, DFCU President/CEO. “Being part of this list shows our commitment to excellence.”

DepositAccounts.com evaluates the financial health of over 10,000 banks and credit unions in the United States once per quarter. To determine bank ranking and recognition, DepositAccounts.com grades each institution on a number of factors, including capitalization, deposit growth, and loan-to-reserve ratios.

“We believe it is important to give consumers a way to evaluate the financial health of their institutions,” said Ken Tumin, founder of DepositAccounts.com. “Our list empowers consumers to make informed decisions when selecting a financial institution.”

For a complete listing of the 2019 Top 200 Healthiest Credit Unions in America, visit https://www.depositaccounts.com/banks/health.aspx. Learn more about Dannemora Federal Credit Union at dfcu.net.

Now Offering a New Way to Pay!

Apple Pay®

Apple Pay® offers an easy, secure, and private way to pay on iPhone, iPad, Apple Watch, and Mac. And now you can send and receive money with friends and family right in Messages.

Add Your DFCU Visa® to Apple Pay®

1. Go to the Wallet App ->

2. Tap the Plus symbol in top right corner ->

3. Follow the Steps to add the new card

  • Be sure to verify the card numbers, date and CCV codes are entered correctly

4. Tap Next. DFCU will verify the information. If correct you will be prompted with a number to call.

  • Please call the number listed on the screen, DFCU will need to confirm identity and activate you security token (refer to Safe and Security FAQ). Call 518-825-0323 between 8:30AM to 4:30PM, Monday through Friday, or at 1-844-646-5465 AFTER HOURS ONLY
  • When your token has been activated return to the Wallet and tap your card.

5. After DFCU has activated your card token, tap next and you are all set to use Apple Pay®.

How to use Apple Pay®:

1. From your locked screen, double tap your home button. You can also find your card by going into in your Apple® Wallet App.

2. Hold your phone near the contactless reader and place your finger on the Home Button when prompted to activate TouchID. You may need to enter a passcode or PIN.

Where to Use Apple Pay®

Apple Pay® is accepted in grocery stores, boutiques, restaurants, hotels, and so many places you already enjoy. You can also use Apple Pay in all kinds of apps — and on participating websites using Safari on your Mac, iPhone, and iPad. You can also use Apple Pay® as an easy and secure way to make donations to your favorite nonprofit.

Use Apple Pay® wherever you see one of these symbols.

For more information, see the DFCU Apple Pay FAQs (PDF).

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.

Google Pay®  

Google Pay offers an easy, secure, and private way to pay on your Android based mobile devices. And now you can send and receive money with friends and family right in messages.

Add Your DFCU Visa® to Google Pay®

1. Go to the Google Pay® App ->

  • If you have multiple Google Accounts in Google Pay®: At the top left of the app, tap the menu, then choose the account you want to add a card to from the dropdown menu.

2. At the bottom right, tap My Cards.

3. At the bottom right, tap Add

4. Tap Add a credit or Debit card, follow the onscreen instructions

  • Be sure to verify the card numbers, date and CCV codes are entered correctly

5. You will be asked to call DFCU to verify the information. When prompted, please call the number listed or review below.

  • Please call the number listed on the screen, DFCU will need to confirm identity and activate you security token (refer to Safe and Security FAQ). Call 518-825-0323 between 8:30AM to 4:30PM, Monday through Friday, or at 1-844-646-5465 AFTER HOURS ONLY

6. After DFCU has activated your card token, return to Google Pay and tap your card.

7. If there further prompts your card has been added.

How to use Google Pay®:

1. Unlock and tap your phone to use Google Pay®.

2. Authorize payments by entering your card’s PIN.

3. Hold your phone near the in-store terminal until your payment is accepted.

Where to Use Google Pay®

Google Pay® is accepted in grocery stores, boutiques, restaurants, hotels, and so many places you already enjoy. You can also use Google Pay® in all kinds of apps — and on participating websites on your Android mobile devices. You can also use Google Pay® as an easy and secure way to make donations to your favorite nonprofit.

Use Google Pay® wherever you see one of these symbols.

For more information, see the DFCU Google Pay FAQ's (PDF).

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