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Forms & Disclosures

Online Privacy & Security

DFCU is owned by its members, and run by a board of directors elected by its members. Please be confident that your financial privacy is a top priority. We utilize numerous safeguards on our website to ensure your online interactions with us are protected. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide them.

Use of Cookies by Dannemora FCU

To better serve our members, Dannemora FCU uses small text files called cookies to collect anonymous website traffic data. Our cookies do not collect or store any personally identifiable information.

Links to Other Websites

The Dannemora Federal Credit Union website contains links to other websites. These links are provided for convenience only and the other websites are not operated by Dannemora Federal Credit Union. We are not responsible for any content or information posted on these external websites. Dannemora Federal Credit Union is not responsible for, nor do we represent you or the external website if you enter into any agreements. The privacy and security policies may differ between our website and those governing the linked external websites.

Children’s Online Privacy Protection Act (COPPA)

Dannemora FCU does not knowingly collect information from children under the age of 13 without obtaining verifiable consent from their parents or legal guardians. Our website is not designed to collect or use personal information from children under the age of 13.

VISA Account Updater Service Opt-Out

VAU is a free account updating service in which your Dannemora Federal Credit Union debit and/or credit card is automatically enrolled. When a new DFCU debit or credit card is issued due to the previous card expiring or being lost/stolen, Visa will automatically send updates with relevant card data (card numbers and expiration dates) to merchants. To receive the updates, the merchant must be participating in VAU and maintain card-on-file account information for the processing of recurring payments, such as a subscription service or utility bill.

To opt-out of this service, please complete and return this VISA Account Updater Service Opt-Out form.

Request Current Credit Card Agreement

To request a copy of your credit card agreement, please call us at (800) 678-3447 or send us an email request*. We will provide the requested agreement within a reasonable timeframe, not to exceed 30 days.

View our current credit card rates and fees.

*Do not include personal information in your request (account numbers, Social Security Number, or other sensitive information).

Request Truth in Savings Disclosures

To request a copy of our savings, checking or share certificate disclosures, please call us at (800) 678-3447 or send us an email request.* We will provide the requested disclosures within a reasonable timeframe, not to exceed 30 days.

View our current savings rates.

*Do not include personal information in your request (account numbers, Social Security Number, or other sensitive information).

Safe Deposit Box Disclosure

The contents of your safe deposit box are NOT insured against loss by this financial institution, or NCUA.  For your protection, you may wish to obtain your own box content insurance, from an insurance company of your own choice.

You should also keep a complete, up-to-date list and description of all property stored in your safe deposit box.  This inventory and any other proof of ownership documents should be stored in another location, other than your safe deposit box.